Pipedrive vs. Monday.com — Which Is the Best CRM Software?

Monday.com and Pipedrive both offer several packages to choose from. However, Monday is more competitively priced than Pipedrive, with their plans starting at only $8 per month per user and Pipedrive’s plans starting at $14.90 per month per user. 

Monday offers more features in each package for the price they are offered than Pipedrive overall. Moreover, Pipedrive has more niche features for sales management than Monday, which means the latter offers a wider range of features while Pipedrive provides more comprehensive features for sales teams. 

Pipedrive boasts over 400 integrations available even with their lowest cost package. Whereas Monday only offers a little over 100 integrations as well as limitations on the amount of integrations that each user can utilize per plan. 

Both platforms offer a high level of customizability, allowing users to either tailor templates to meet their needs or create entire custom dashboards and workflows. With either platform, users can expect to create an experience that meets their unique needs. 

Monday.com and Pipedrive are comparable in pipeline management services. Each offers multiple pipelines and comprehensive features and customization to make pipeline management simple. 

Both Monday and Pipedrive allow users to create custom automations to streamline workflows and tasks such as sales rep assignment and lead management. While the platforms differ in the amount of automations available, they offer similar automation functionality. 

Pipedrive is used by entrepreneurs who:

• Need a streamlined workflow for their team
• Have small sales teams 
• Want an easy way to track sales results and progress 

Here are some verified Pipedrive reviews (from TrustRadius) by customers who used this software to help their business:

“I used this to manage the company's customers, and the results were awesome. Before using it, the sales team saved all the customers' information in a notebook. This wasn't efficient, so I decided to change the game rules, and we increased our productivity quickly. This is a powerful tool for your sales team. Completely recommended.”

"Pipedrive is a great tool for sales teams that have a longer sales cycle and need to keep track of deal progress over time without losing the details of an opportunity. Pipedrive may not be the best tool for sales teams that have a very short close period as Pipedrive is focused more on opportunities that have several steps in the sales process.”

“Pipedrive is our main CRM tool that helps us to manage all leads that get in contact with the company asking to get information on franchises. With Pipedrive customizable intuitive funnels (sales stages) we can be aware all the time in what sales stage is our lead and which are the next steps that we need to take in order to close the sale.”

Monday.com is used by entrepreneurs who:

• Run mid-sized companies 
• Need a comprehensive task management solution 
• Require a cross-team collaboration tool 

Here are some verified Monday reviews (from TrustRadius) by customers who used this software to help their business:

"We have been using monday.com for a year now. It has been a very useful platform for organizing and scheduling our work & tasks, as well as being able to share tasks for our team. A necessary tool for every business, if you ask me."

"It’s a great way to organize your business at every level. It’s incredibly detailed. The more you use it the more you realize its capabilities. It has been a very helpful tool. We have a lot of employees and a lot of locations. We can put every detail about each employee and can always come to the place to access the information we need. Instead of using several different platforms, it’s all in one place."

"I love monday.com. It allows my team and I to have visibility of all tasks and progress regarding tasks with deadlines. I would highly recommend this platform for any company that would like to keep track of daily tasks to large projects. Works really well."

Monday and Pipedrive both offer several tiers of pricing, each plan with varying functionality and features. Here’s how they stack up against each other. 

Essential ($14.90/user/month)

Notable Features:

• 24/7 customer support 
• Over 400 integrations 
• Lead, deal, contact, calendar, and pipeline management 
• Easy data import 

Advanced ($27.90/user/month)

Notable Features:

• Automations builder with 30 automations per user 
• Meeting, email, and video call scheduling 
• Email sync with included templates, click tracking, and group email functionality
• Up to 10,000 open deals 
• Smart contact data 

Professional ($49.90/user/month)

Notable Features:

• Document and contacts with esignatures included 
• Contacts timeline 
• Advanced reporting, including revenue forecasting 
• Account access control functionality 
• More customization options 
• Team management features 

Power ($64.90/user/month)

Notable Features:

• Project planning and tracking features included 
• Onboarding training available, including phone support 
• Advanced visibilities and account access controls 
• Team management and goal-setting features 
• Up to 90 automations per user 

Enterprise ($99/user/month)

Notable Features:

• Unlimited open deals, insights, and custom fields 
• Unlimited teams and permissions settings 
• Onboarding and phone support included 
• Up to 180 automations per user 
• Up to 5 email account syncs per user 

Free (Up to Two Seats)

Notable Features:

• Unlimited docs 
• Up to two seats 
• Main boards with up to 200 items
• Forms, files, and kanban views 
• Workdocs and apps available 

Basic ($8/Seat/Month)

Notable Features:

• Unlimited docs, viewers, and items  
• 5 GB file storage 
• Over 200 templates 
• Priority customer support
• Whiteboard collaboration 

Standard ($10/Seat/Month)

Notable Features:

• Six months of activity log history 
• Timeline, map, calendar, and Gantt views
• 250 automations and integrations per month
• Up to five boards on one dashboard 
• 20 GB of storage 

Pro ($16/Seat/Month)

Notable Features:

• Chart, timeline, calendar, map, and Gantt views
• Unlimited guest access 
• 25,000 automations and integrations per month
• 100 GB of storage 
• Up to ten boards on one dashboard

Enterprise (Custom Pricing)

Notable Features:

• Enterprise-scale automations & integrations
• Customizable permissions settings 
• Enterprise-grade security
• Advanced analytics and reporting capabilities 
• Up to 50 boards included in package
• Premium customer support 

Both Monday.com and Pipedrive will provide sales teams with valuable tools to manage leads and streamline workflows. That being said, Monday offers a more comprehensive suite of features that extend beyond the sales team, optimizing processes and increasing productivity across the whole of the company. For more features and cross-team collaboration opportunities at a better price, we recommend Monday. 

Monday CRM includes helpful features for managing sales processes and projects while providing strong customer support tools. Try it today.