Wrike Review 2024 — Is It the Best Project Management Software?

Wrike’s project management platform is a feature-rich, valuable tool for startups and their teams. However, there are both advantages and disadvantages to using the tool. These are the most important pros and cons to consider when deciding if Wrike is right for your business. 

• Robust features included in every plan 
• Free plan available with valuable inclusions 
• Top-tier security keeps user data safe 
• Many features included to support collaboration

• Higher cost than some competitors 
• Integrations cost extra

Wrike offers five different packages to choose from, including a free plan. Each of their plans includes a robust set of features, even their free package, with every tier built for a different size team, from small early-stage teams to large enterprises. 

Notable Features:

• Web, desktop, and mobile apps 
• AI content generation
• Project and task management features
• Board and table views

Notable Features:

• Three to 25 users 
• Unlimited projects
• Unlimited tasks and subtasks 
• 50 automations per user per month 
• Interactive Gantt charts
• Analytics, board, table, and calendar views

Notable Features:

• Five to 200 users 
• 200 automations per user per month 
• AI risk protection and work creation
• Project blueprints 
• Resource management, workloads, and time tracking

Notable Features:

• Five to unlimited users 
• Advanced security features 
• User audit reports 
• Custom access roles and user types 
• 10 GB of storage per user

Notable Features:

• Five to unlimited users 
• Locked spaces 
• Advanced reporting and security features 
• Job roles 
• Budgeting and billable hours 
• 1500 automations per user per month

Wrike is used by a range of business types and sizes. With an average four-star rating from verified customers, reviews for the service are fairly high. Common praise for the platform is that the features make collaboration easy for teams of all sizes and that the value is good for the price of the packages. Negative reviews cited frequent, unexpected software updates and a steep learning curve when adopting the software. 

Here are some verified reviews from TrustRadius by people who used Wrike:

“Wrike is ideal for projects that require close collaboration among team members. It provides a centralized platform for discussions, file sharing, and real-time updates, making it suitable for projects that rely on teamwork. If your project involves basic to-do lists without complex dependencies or a need for in-depth collaboration, Wrike might be overkill. Simpler tools may suffice for straightforward task management.”

“ I think it is great for companies with teams who work together on projects, or for people who like to keep up with to do lists and schedule tasks. In my opinion, it wouldn't be great for companies whose team members work individually instead of collaboratively or for people who prefer paper and pen when writing their to-do lists.”

“It's good for projects that have to be shared with people who need to see a timeline on results. It's also good for multiple team projects, but single teams could just as easily use something like the Google Suite.”

Overall, Wrike’s reviews are positive, citing the usefulness of the platform to connect teams and increase collaboration. However, many customers cited a steep learning curve and even went as far as to say the platform may not be as functional for small teams or single-person teams. In general, companies with large teams or several departments working together were satisfied.

Wrike has several competitors in the project management software space. One of their biggest competitors is Monday.com, a popular cloud-based project and task management software. Here’s how the two stack up next to each other based on a range of important considerations from price to customer support. 

While Wrike isn’t the most expensive project management software on the market, it is more expensive than Monday.com. The competitor’s pricing ranges from $8 to $16 (not including custom pricing packages), with a free package available. Comparatively, Wrike’s pricing ranges from $9.80 to $24.80 (not including custom pricing packages). 

Both services include a vast number of features in their packages. In the free package alone, Wrike offers more valuable features than Monday.com. However, in paid plans, Monday.com offers more automations per month and storage space than Wrike. 

Monday.com is a highly intuitive platform – especially considering their template features and easy-to-use interface. Wrike is usable, though some customers cite a steep learning curve with the platform. 

Wrike boasts over 400 integrations on their platform, but there is a catch: integrations are only available as an add-on for an additional fee. On the other hand, while Monday.com offers fewer integrations at over 100, integrations are included in all of their paid plans. 

In terms of customization, Monday.com and Wrike are comparable. Both services are highly customizable – even in their lower-tier paid packages. In general, teams can easily create custom workflows on either platform. 

Wrike offers an analytics view on all of their paid plans. Comparatively, Monday.com only offers reporting and analytics features with their highest-tier Enterprise package. 

Monday.com offers priority customer support on all paid packages but no support option for free plan users. Wrike’s customer support standards are opaque on the website, with little information included in the breakdown of each plan other than information on languages offered for support. 

Wrike is a good option for project management software overall. A majority of their customer reviews are positive, citing the software being a valuable asset to their teams. Overall, Wrike is best suited for large teams that need a platform for collaboration and cross-team communication. It may not be ideal for smaller teams, who may be better suited to another platform. 

Recommended: Get started with Wrike today.